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‘She’s a right little madam.’ You might think that was quite a mean thing for a parent to say about their child, wouldn’t you? Now imagine there is a little more context, that the parent said: ‘Oh Zoë’s a lovely little girl. She’s funny, sweet… except when she doesn’t get a lolly before bed, then she’s a right little madam!’ We can go a little further. Imagine the parent laughed after they said that. Suddenly not quite so bad, huh?